OUR PROCESS
Complete Smart Control
Top to Bottom, Inside and Out.
OUR PROCESS
Complete Smart Control
Top to Bottom, Inside and Out.
STREAMLINING YOUR SMART AUTOMATION JOURNEY
To make your smart automation experience perfect, it’s crucial to involve AVA Specialists from the start of your building project. We can work with you, your architect and builder to plan the best spots for all automated equipment. This includes indoor and outdoor components, audio, video, security, cameras, lighting, HVAC, controllers, and more.
We’ll also create a wiring plan for your electricians. If you’re considering a dedicated home theatre, consulting with us during the design phase is particularly important. We can help ensure the room dimensions and acoustic treatments minimise sound distortion and standing waves. Plus, the right equipment and placement can make your space look as good as it sounds.
STREAMLINING YOUR SMART AUTOMATION JOURNEY
To make your smart automation experience perfect, it’s crucial to involve AVA Specialists from the start of your building project. We can work with you, your architect and builder to plan the best spots for all automated equipment. This includes indoor and outdoor components, audio, video, security, cameras, lighting, HVAC, controllers, and more.
We’ll also create a wiring plan for your electricians. If you’re considering a dedicated home theatre, consulting with us during the design phase is particularly important. We can help ensure the room dimensions and acoustic treatments minimise sound distortion and standing waves. Plus, the right equipment and placement can make your space look as good as it sounds.
What’s involved:
What’s involved:
INITIAL MEETING
Here’s where your exciting new project begins! The first step involves meeting with you, either at your project site or another preferred location. If you have an architect, they’re also welcome to join our meeting.
Our main objective during this meeting is to understand your vision for your home. We’ll delve into discussions about your lifestyle, living habits, family members, and activities you enjoy doing at home. Acquiring this knowledge helps us understand how you’ll be living and interacting with your new home.
Together we’ll discuss the requirements of your project, exploring various possibilities to identify your specific needs, the project’s scale and scope, intended functionality, budget, timeline, and any unique design preferences.
Journeying through your vision room by room, we’ll look at technologies you plan to incorporate to meet both your current and future needs. Using examples, demonstrations, and budgetary estimates, we’ll guide you through the process, recommending the best and most suitable equipment for your home and lifestyle.
Gaining insight into the size, layout, and function of each space allows us to optimise every aspect of your smart automation system. This information is the key to designing a personalised system that seamlessly adapts to your lifestyle and working ambience.
Here’s where your exciting new project begins! The first step involves meeting with you, either at your project site or another preferred location. If you have an architect, they’re also welcome to join our meeting.
Our main objective during this meeting is to understand your vision for your home. We’ll delve into discussions about your lifestyle, living habits, family members, and activities you enjoy doing at home. Acquiring this knowledge helps us understand how you’ll be living and interacting with your new home.
Together we’ll discuss the requirements of your project, exploring various possibilities to identify your specific needs, the project’s scale and scope, intended functionality, budget, timeline, and any unique design preferences.
Journeying through your vision room by room, we’ll look at technologies you plan to incorporate to meet both your current and future needs. Using examples, demonstrations, and budgetary estimates, we’ll guide you through the process, recommending the best and most suitable equipment for your home and lifestyle.
Gaining insight into the size, layout, and function of each space allows us to optimise every aspect of your smart automation system. This information is the key to designing a personalised system that seamlessly adapts to your lifestyle and working ambience.
SYSTEM OVERVIEW & PRELIMINARY ESTIMATE
After understanding your requirements and analysing your plans from our initial meeting, we’ll work with you to refine the budget range, ensuring it aligns with your expectations and meets your requirements.
The next phase involves drafting a Scope of Work for the project, alongside a preliminary estimate. This Scope of Work will an outline of the specific automation features planned for installation, the necessary equipment, and the control systems to be integrated in each area of your home, all within your budget range.
Following this, we’ll arrange a meeting to discuss the preliminary estimate and provide a overview of the proposed system.
COMMITMENT FEE (DESIGN & PROPOSAL FEE)
Following our preliminary estimate meeting, if you wish to proceed, we request a fee to commence the development of an in-depth proposal and full system design. This fee covers some of the time and resources invested in tailoring a solution to suit your unique requirements and preferences.
SYSTEM OVERVIEW & PRELIMINARY ESTIMATE
After understanding your requirements and analysing your plans from our initial meeting, we’ll work with you to refine the budget range, ensuring it aligns with your expectations and meets your requirements.
The next phase involves drafting a Scope of Work for the project, alongside a preliminary estimate. This Scope of Work will an outline of the specific automation features planned for installation, the necessary equipment, and the control systems to be integrated in each area of your home, all within your budget range.
Following this, we’ll arrange a meeting to discuss the preliminary estimate and provide a overview of the proposed system.
COMMITMENT FEE (DESIGN & PROPOSAL FEE)
Following our preliminary estimate meeting, if you wish to proceed, we request a fee to commence the development of an in-depth proposal and full system design. This fee covers some of the time and resources invested in tailoring a solution to suit your unique requirements and preferences.
PROPOSAL, DESIGN & ENGINEERING
Upon receipt of the commitment fee, our experts will define all aspects of the project and develop a comprehensive proposal. This will include diagrams and layouts, tailored to your unique needs and the insights gained from our previous meetings. This comprehensive proposal will detail all aspects of the project, including:
- A clear and concise Scope of Work, for every room and space.
- A detailed system design.
- A comprehensive set of plans indicating the placement of equipment and schematic representations of the required cables at each hardware installation point, as well as the location of prewire drops.
- Equipment and labour costs, along with an estimated project timeline.
- Explain the equipment utilised in each room and space, along with the specific functionalities, sources, and controls for those areas.
- A quotation that takes into account all details specified in the Scope of Work.
With thorough documentation of your project, it allows for seamless communication with your electrician and builder. They will receive the technical drawings necessary to properly pre-wire the system while the walls are still unlined, ensuring all wiring remains concealed. We believe that letting the electrician handle pre-wiring concurrent with their own service wiring helps save both time and money.
PROPOSAL, DESIGN & ENGINEERING
Upon receipt of the commitment fee, our experts will define all aspects of the project and develop a comprehensive proposal. This will include diagrams and layouts, tailored to your unique needs and the insights gained from our previous meetings. This comprehensive proposal will detail all aspects of the project, including:
- A clear and concise Scope of Work, for every room and space.
- A detailed system design.
- A comprehensive set of plans indicating the placement of equipment and schematic representations of the required cables at each hardware installation point, as well as the location of prewire drops.
- Equipment and labour costs, along with an estimated project timeline.
- Explain the equipment utilised in each room and space, along with the specific functionalities, sources, and controls for those areas.
- A quotation that takes into account all details specified in the Scope of Work.
With thorough documentation of your project, it allows for seamless communication with your electrician and builder. They will receive the technical drawings necessary to properly pre-wire the system while the walls are still unlined, ensuring all wiring remains concealed. We believe that letting the electrician handle pre-wiring concurrent with their own service wiring helps save both time and money.
REVIEW & APPROVAL
We will arrange another meeting to present our proposal to you for your review and approval. We’ll be able to address any questions and implement any required revisions; this can be accomplished over email or meetings. At this stage, any necessary adjustments are made to guarantee your satisfaction with the proposed solution. Following revisions, the proposal will be within +/- 5% of the final contract price (excluding any future client revisions). Once all elements are agreed upon, you can sign the project contract and provide a deposit equal to 40% of the total contract value to proceed.
PRE-WIRE, CO-ORDINATION & 1ST FIX
Upon approval of the proposal and system design, our team will provide in-depth instructions, detailed plans and cabling to the electrician responsible for pre-wiring. This strategy allows them to pre-wire the system accurately while the walls are unlined.
We will regularly check in and take progress photos throughout the project to ensure that everything is in place and on schedule. Additionally, we will install any pre-construction brackets, flush boxes and sensor housings before the walls are lined and painted to ensure a seamless look.
REVIEW & APPROVAL
We will arrange another meeting to present our proposal to you for your review and approval. We’ll be able to address any questions and implement any required revisions; this can be accomplished over email or meetings. At this stage, any necessary adjustments are made to guarantee your satisfaction with the proposed solution. Following revisions, the proposal will be within +/- 5% of the final contract price (excluding any future client revisions). Once all elements are agreed upon, you can sign the project contract and provide a deposit equal to 40% of the total contract value to proceed.
PRE-WIRE, CO-ORDINATION & 1ST FIX
Upon approval of the proposal and system design, our team will provide in-depth instructions, detailed plans and cabling to the electrician responsible for pre-wiring. This strategy allows them to pre-wire the system accurately while the walls are unlined.
We will regularly check in and take progress photos throughout the project to ensure that everything is in place and on schedule. Additionally, we will install any pre-construction brackets, flush boxes and sensor housings before the walls are lined and painted to ensure a seamless look.
PROCUREMENT OF EQUIPMENT
Sourced from world-class manufacturers, components range from the smallest integral parts to high-end speaker systems. Each has been carefully selected due to its reliability, functionality, and suitability to meet your specific needs.
Once all the necessary equipment has been procured, we will proceed with the design, build and manufacture of the equipment rack. These cabinets house the system components while ensuring adequate heat management for the system’s longevity and facilitating easy serviceability. We will meticulously wire all components, prepare the connections and tails for installation, ensuring they are ready for seamless connectivity during the installation process.
By performing this work at our facility, we minimise on-site delays and ensure the delivery of a superior system that is primed and ready for smooth installation. We take pride in constructing an organised, precision-engineered service, complete with a well labeled and documented equipment rack. The equipment rack serves as the heart of any smart home, and its correct design is a critical aspect that is often overlooked.
Next we create a custom program for your project that lets all your technology communicate as one, so that you can control your system from any room, or anywhere in the world. The equipment is then thoroughly tested in our own installation facility.
PROCUREMENT OF EQUIPMENT
Sourced from world-class manufacturers, components range from the smallest integral parts to high-end speaker systems. Each has been carefully selected due to its reliability, functionality, and suitability to meet your specific needs.
Once all the necessary equipment has been procured, we will proceed with the design, build and manufacture of the equipment rack. These cabinets house the system components while ensuring adequate heat management for the system’s longevity and facilitating easy serviceability. We will meticulously wire all components, prepare the connections and tails for installation, ensuring they are ready for seamless connectivity during the installation process.
By performing this work at our facility, we minimise on-site delays and ensure the delivery of a superior system that is primed and ready for smooth installation. We take pride in constructing an organised, precision-engineered service, complete with a well labeled and documented equipment rack. The equipment rack serves as the heart of any smart home, and its correct design is a critical aspect that is often overlooked.
Next we create a custom program for your project that lets all your technology communicate as one, so that you can control your system from any room, or anywhere in the world. The equipment is then thoroughly tested in our own installation facility.
SYSTEM CONFIGURATION & PROGRAMMING
In this step, our expert certified programmer creates a custom program specifically designed for your project, allowing all the integrated technology to communicate as one cohesive system. This enables you to control your system from any room or even anywhere in the world.
The equipment and program is then rigorously tested in our own installation facility, aligning it with the provided system schematics, configuring system components, and thoroughly testing functionality. By ensuring all these elements work in harmony, we guarantee a seamless user experience, optimised performance, and a simplified control interface that meets your specific needs.
Our commitment to meticulous programming and testing ensures you receive a premium smart home automation system that exceeds expectations and delivers an unparalleled level of convenience and control over your environment.
SYSTEM CONFIGURATION & PROGRAMMING
In this step, our expert certified programmer creates a custom program specifically designed for your project, allowing all the integrated technology to communicate as one cohesive system. This enables you to control your system from any room or even anywhere in the world.
The equipment and program is then rigorously tested in our own installation facility, aligning it with the provided system schematics, configuring system components, and thoroughly testing functionality. By ensuring all these elements work in harmony, we guarantee a seamless user experience, optimised performance, and a simplified control interface that meets your specific needs.
Our commitment to meticulous programming and testing ensures you receive a premium smart home automation system that exceeds expectations and delivers an unparalleled level of convenience and control over your environment.
FIT OFF AND INSTALLATION
After all the walls have been painted, the time comes to install all your equipment. This phase is where the planned designs transform into reality. Our team methodically goes room by room, installing the control system and all system components according to the approved plans.
The equipment rack is installed, and all cabling gets connected. Devices are then patched and configured onto your home network, and any necessary adjustments to the settings are made for optimal performance.
Cameras, access points, TVs, speakers, and all other hardware and sensors are installed, with special care taken to ensure they sit flush and blend seamlessly into your environment.
We pay particular attention during installation, ensuring all hardware is securely affixed in the correct positions for optimal performance and aesthetics. While this is happening, the electrician follows the provided instructions for connecting the lights and lighting panel.
FIT OFF AND INSTALLATION
After all the walls have been painted, the time comes to install all your equipment. This phase is where the planned designs transform into reality. Our team methodically goes room by room, installing the control system and all system components according to the approved plans.
The equipment rack is installed, and all cabling gets connected. Devices are then patched and configured onto your home network, and any necessary adjustments to the settings are made for optimal performance.
Cameras, access points, TVs, speakers, and all other hardware and sensors are installed, with special care taken to ensure they sit flush and blend seamlessly into your environment.
We pay particular attention during installation, ensuring all hardware is securely affixed in the correct positions for optimal performance and aesthetics. While this is happening, the electrician follows the provided instructions for connecting the lights and lighting panel.
SYSTEM COMMISSIONING, TESTING & QUALITY ASSURANCE
After the installation phase, comprehensive testing is undertaken to validate the system’s operation and to guarantee harmonious operation. It is during these tests that if any potential issues arise, they are highlighted, addressed, and resolved right away.
As we step into the commissioning day, the scene brims with anticipation. All the systems are activated, to ensure interference-free Wi-Fi, the RF environment is scanned and access points are fine-tuned. A series of calibrations are carried out including calibrating lighting loads, fine-tuning shades, adjusting cameras to the correct angle, and setting up motion and privacy zones.
Video and audio systems undergo careful calibrations to ensure you experience the best performance possible, utilising intelligent, professional-grade calibration equipment designed to fine-tune image details and other parameters to attain optimal and realistic picture quality. For speakers, advanced room modelling and correction tuning is applied, and calibrations for speaker equalisation, delay, and levelling are adjusted.
It is our commitment to this process that delivers a home automation system that works seamlessly, quietly doing its job while you enjoy the comforts of your smart home.
SYSTEM COMMISSIONING, TESTING & QUALITY ASSURANCE
After the installation phase, comprehensive testing is undertaken to validate the system’s operation and to guarantee harmonious operation. It is during these tests that if any potential issues arise, they are highlighted, addressed, and resolved right away.
As we step into the commissioning day, the scene brims with anticipation. All the systems are activated, to ensure interference-free Wi-Fi, the RF environment is scanned and access points are fine-tuned. A series of calibrations are carried out including calibrating lighting loads, fine-tuning shades, adjusting cameras to the correct angle, and setting up motion and privacy zones.
Video and audio systems undergo careful calibrations to ensure you experience the best performance possible, utilising intelligent, professional-grade calibration equipment designed to fine-tune image details and other parameters to attain optimal and realistic picture quality. For speakers, advanced room modelling and correction tuning is applied, and calibrations for speaker equalisation, delay, and levelling are adjusted.
It is our commitment to this process that delivers a home automation system that works seamlessly, quietly doing its job while you enjoy the comforts of your smart home.
CLIENT TRAINING AND HANDOVER
After completing the installation and thorough testing of your home automation system, we work with you to setup scenes to your liking and customise settings the make everything in your home just the way you like it. Then we conduct a training session that involves a step-by-step walkthrough of the entire system, explaining how to use each component with ease, download the Savant app to your phone and devices, and configure user accounts for everyone in the home.
We also share valuable insights, tips, and tricks to help you extract the full potential of your state-of-the-art home automation system. We provide a book with the necessary documentation, user guides, and manufacturer warranties, and we are always accessible via phone, text, or email should you have any questions after the completion of the installation.
Our committed team offers comprehensive training tailored to all relevant parties, this ensures familiarity and confidence in the daily operation. To ensure a seamless experience, we address any concerns or questions you may have, enabling you to navigate and control your smart home with confidance.
The culmination of the project is marked by your sign-off, indicating your satisfaction with the installation and marking the projects successful completion.
After the training process, we will officially hand over the home automation system to you. This marks the end of the project and the start of your maintenance care plan and one-year installation warranty.
CLIENT TRAINING AND HANDOVER
After completing the installation and thorough testing of your home automation system, we work with you to setup scenes to your liking and customise settings the make everything in your home just the way you like it. Then we conduct a training session that involves a step-by-step walkthrough of the entire system, explaining how to use each component with ease, download the Savant app to your phone and devices, and configure user accounts for everyone in the home.
We also share valuable insights, tips, and tricks to help you extract the full potential of your state-of-the-art home automation system. We provide a book with the necessary documentation, user guides, and manufacturer warranties, and we are always accessible via phone, text, or email should you have any questions after the completion of the installation.
Our committed team offers comprehensive training tailored to all relevant parties, this ensures familiarity and confidence in the daily operation. To ensure a seamless experience, we address any concerns or questions you may have, enabling you to navigate and control your smart home with confidance.
The culmination of the project is marked by your sign-off, indicating your satisfaction with the installation and marking the projects successful completion.
After the training process, we will officially hand over the home automation system to you. This marks the end of the project and the start of your maintenance care plan and one-year installation warranty.
POST-INSTALLATION SUPPORT AND MAINTENANCE
We pride ourselves on taking care of your system now and in the future. After the project is complete, we will follow up for any programming changes that may be required. Additionally, we offer continuous maintenance and support services, catering to your unique needs and system requirements.
Opting for one of our maintenance care plans insures your system will be continuously up to date and running smoothly for many years to come. They include prompt troubleshooting, routine maintenance, and warranty-backed repairs to guarantee the consistent and optimal performance of your system.
By establishing regular maintenance schedules, we ensure that your system operates at peak efficiency, proactively addressing potential concerns and maintaining superior visual and audio quality. We’ve found that preventative maintenance results in fewer warranty callouts.
We provide ongoing assistance for software updates and hardware upgrades or for any issues that may surface. Periodically, we will also check in to understand your experience with the system and address any desired changes.
To demonstrate our commitment, we offer the first year of maintenance free of charge following the handover of your project*. Throughout the entire project process, our focus remains on delivering an automation solution that meets your needs and exceeds your expectations.
POST-INSTALLATION SUPPORT AND MAINTENANCE
We pride ourselves on taking care of your system now and in the future. After the project is complete, we will follow up for any programming changes that may be required. Additionally, we offer continuous maintenance and support services, catering to your unique needs and system requirements.
Opting for one of our maintenance care plans insures your system will be continuously up to date and running smoothly for many years to come. They include prompt troubleshooting, routine maintenance, and warranty-backed repairs to guarantee the consistent and optimal performance of your system.
By establishing regular maintenance schedules, we ensure that your system operates at peak efficiency, proactively addressing potential concerns and maintaining superior visual and audio quality. We’ve found that preventative maintenance results in fewer warranty callouts.
We provide ongoing assistance for software updates and hardware upgrades or for any issues that may surface. Periodically, we will also check in to understand your experience with the system and address any desired changes.
To demonstrate our commitment, we offer the first year of maintenance free of charge following the handover of your project*. Throughout the entire project process, our focus remains on delivering an automation solution that meets your needs and exceeds your expectations.
*Complimentary first year of service is offered for new projects that involve a new Savant Smart Host, Pro Host or Super Pro Host and have subscribed to either the Silver, Gold or Platinum maintenance care plan.